Reaching Your Community Shouldn't Be This Hard
Low Event & Program Attendance Community programs, classes, and health screenings are underutilized—not because of lack of interest, but because people simply forget or don't receive timely reminders.
Fragmented Communication Staff spend hours manually calling patrons for overdue items, appointment reminders, or program confirmations. No unified system means inconsistent experiences across programs.
Can't Reach Diverse Communities Your service area includes families who speak Spanish, Mandarin, Arabic, or other languages, but your communication tools only work in English.
Staff Time Wasted on Admin Tasks Hours spent on reminder calls, voicemail follow-ups, and manual outreach take away from direct community service and program development.
One Platform for All Your Community Communication
Automated Reminders & Notifications Send appointment reminders, event invitations, class schedules, and important updates via SMS, voice calls, and email. Participants confirm attendance with a simple text reply—reducing no-shows and improving program utilization.
Use cases: Library hold notifications | Health screening appointments | Community class reminders | Program registration confirmations
Two-Way Communication Community members text questions about programs, services, or schedules. Staff respond from desktop or mobile with full conversation history. No app required for participants—they use their existing phone number.
Use cases: Reference desk questions | Appointment rescheduling | Program inquiries | Service navigation | Feedback collection
Reach Every Community Member Automatic translation across 100+ languages ensures everyone receives information in their preferred language. Staff communicate in English; participants receive messages in Spanish, Mandarin, Vietnamese, or any language.
Use cases: Multilingual event invitations | Translated service updates | Language-specific program outreach | Diverse community engagement
Instant Community Updates When programs change, facilities close, or emergencies occur, notify your entire community within minutes. Target specific neighborhoods, programs, or demographics as needed.
Use cases: Weather closures | Event cancellations | New program announcements | Community alerts | Service changes
Proven Results Across Civic Services
Public Libraries
Public libraries across the country use Teletask to notify patrons of holds, send overdue reminders, promote programs and events, and maintain engagement with their communities.
"Teletask has transformed how we connect with our patrons. Automated hold notifications alone have saved our circulation desk staff countless hours each week. The multi-language support means we can now reach our entire community, not just English speakers."
— Public Library Director
Universities & Medical Centers
Universities and medical schools leverage Teletask for student notifications, research study recruitment, campus communications and more.
"We needed a HIPAA-compliant solution for reminders at our teaching clinic. Teletask integrated seamlessly and has significantly reduced our no-show rates. The platform scales across multiple departments—from student health to research clinics—giving us unified communication management."
— University Medical Center Administrator
Community Health Centers
FQHCs and community health centers use Teletask to improve appointment attendance, deliver preventive care reminders, and maintain patient engagement across underserved populations.
"Our patient population is highly mobile with frequent phone number changes. Teletask's SMS-first approach and multi-language support have been game-changers for reaching everyone. Appointment reminders now reach 85% of our patients, up from less than 50% with phone calls alone."
— Community Health Center Director
Enterprise Capabilities, Community Focus
Scales with Your Organization Whether you serve 500 or 500,000 community members, Teletask scales seamlessly. Start with one program or location and expand as you grow.
Multi-Program Management One platform serves all your departments and programs—library services, recreation programs, health clinics, senior services—each with independent workflows and shared administrative oversight.
No Technology Barriers Participants don't need smartphones or apps. Everyone can engage via simple text messaging from any phone.
Security & Compliance SOC 2 Type II certified with HIPAA compliance for health-related programs. Enterprise-grade security without enterprise complexity.
20+ Years of Experience We've served civic and community programs for over two decades. Our platform evolves based on real community organization needs.
Proven ROI Reduce staff time on manual outreach, increase program participation, improve service utilization, and better serve diverse communities—all with measurable results.
Secure, Scalable, and Proven
Every message sent through Teletask is encrypted in transit and at rest. Our platform supports multi-site access with admin-level control and local autonomy for individual programs. Teletask has operated for over 20 years with zero data breaches and 99.99% uptime.
Contact us for a quote for a messaging service that fits your needs!
Schedule a personalized live demo session for Teletask, including Q&A.